As of 1 October 2009 the British Embassy in Helsinki will no longer process applications for British passports. All passport issuing in Northern Europe is being centralised to Düsseldorf. Please see the website of the British Passport Processing Centre in Northern Europe for more details.

From 1 October 2009 passport applications should be sent by courier or registered post directly to:  

The passport team in Düsseldorf aim to issue new passports within 10 working days of receiving the correct supporting documents (excluding transit time).  

All the relevant passport forms can be downloaded together with new information on the application process.

Dedicated call centre for passport enquiries from Finland  

For passport related enquiries please telephone +44 208 082 4723 between the hours of 9:00am and 6:00pm local time, Monday to Friday.

Calls will be handled by Careline Services. Calls will be charged at GBP 0.69 per minute + VAT for the duration of the call. (Telephone service providers will also charge for the cost of the international call.)

• Please ensure you have your credit card details ready before calling.
• For customers with hearing difficulties, a Textphone service is available by contacting +44 1750 725368. This is a credit card payment service, charged at the same rates as above.

Emergency passports

The British Embassy in Helsinki will continue to issue Emergency Passports for people who need to travel in cases of genuine emergency. Please contact the Embassy to discuss your case and emergency travel document requirements. Depending on the urgency of the case, you will need to visit the Embassy to process your application.

Our contact details are:

Tel. 09-2286 5100
E-mail: helsinki.consularenquiries@fco.gov.uk

The price of an emergency passport is £69 (EUR 79, exchange rate 01.10.2009).

What this means to you?

You must:

• Look after your passport.
• Check its validity. (Passports can be renewed up to 9 months before they expire. The extra time will be added on to the new passport’s period of validity.)
• If you do not have a full validity passport, you will need to allow extra time to obtain one.
• If you are a frequent traveller, to countries requiring a visa, please enquire about purchasing a second passport.*
  

*These are issued at the discretion of the British Embassy/High Commission/Consulate.  Applicants must demonstrate that: a) they are entitled to a British passport and b) there is a genuine need to hold a second passport.

New Passport Arrangements

Why our passport operation have moved from Helsinki to Düsseldorf, Germany

Passport FAQs

Frequently asked questions about new passport arrangements for British Nationals in Finland

New Passport Arrangements

British Embassy Helsinki has new passport arrangements starting 1 October 2009

Passport FAQs

Frequently asked questions about UK passports