Complaints
If you are not satisfied with the level of consular service provided by the British Embassy Helsinki, you can make a complaint to HM Consul by using the form below or by writing to:
HM Consul Dominic Clissold
British Embassy
Itäinen Puistotie 17
00140 Helsinki
Tel. +358 (0)9 2286 5100
Fax. +358 (0)9 2286 5272
E-mail. dominic.clissold@fco.gov.uk
Please mark your correspondence as "Personal".
All Consular complaints will be dealt with immediately upon receipt and we will do our best to provide a full reply within 20 working days. If we are unable to give you a full reply within this time we will tell you when we can expect to do so.
